Delivery & Return

Have a question? You may find an answer in our FAQs.
But you can also contact us:

Customer Services

What is the estimated delivery time?

  • We usually dispatch most orders within 1 to 3 business days
  • The order will be shipped to you within 7 to 14 business days

Are there any shipping charges applicable on my order?

  • We have standard shipping charges for most addresses.
  • India shipping charges - A flat Rs.60 charge is applied to all orders below Rs.999, while there is free shipping for all orders above Rs.999.

Do you ship to "My Location"?

  • We provide express shipping throughout India.

My order has been shipped. Now how can I track it?

  • Once your order has been dispatched, you will receive an email with the details of the tracking number and the courier company that is processing your order.
  • You can track the status of your package here, 24 hours after your order is dispatched from our warehouse.

How does the delivery process work?

  • Once our system processes your order, the products are inspected thoroughly to ensure they are in a perfect condition.
  • After they pass through the final round of quality check, they are packed and handed over to our trusted delivery partner.
  • Our delivery partners then bring the package to you at the earliest possibility. In case, they are unable to reach your provided address or at a suitable time, they will contact you to resolve the issue.

Can I return an item for refund?

  • If we receive a request for a refund, we would initiate a return request for the product to be picked up by our courier partners from your location.
  • In case the order is eligible for refund, we process refunds within 3-5 working days from the day when the return shipment is received by us. We will initiate the refund to the customer's respective bank account in 3-5 working days.
  • We typically resolve all refund and return related queries within 1-2 working days of receiving a request.
  • Return will be done within 4-5 working days after the return related queries are resolved.